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Device asset
management for insurers

By turning device returns into measurable business value, our intelligent asset lifecycle process protects data, improves ESG performance and accelerates cashflow recovery

KPIs for device insurance stakeholders

For us, device asset management is all about protecting brand reputation, safeguarding customer data, minimising waste and recovering value for you – fast.

We never forget that every device in process represents cashflow tied up in a claim: our role is to return that value to your business quickly, all while meeting compliance and sustainability goals.

Every stakeholder benefits. CFOs see measurable bottom-line impact. Sustainability leaders see tangible reductions in carbon and e-waste, and benefit from ESG reporting for all their asset disposals. And banks, insurance, telecoms operators and retailers are reassured by a process that is transparent, compliant and auditable – with the added benefit of faster value recovery to improve cashflow.

How device asset management works

Every device entering Bamboo’s ecosystem passes OptimaAI’s asset management module, our proprietary SaaS platform. OptimaAI analyses condition, value and client requirements to determine the best route for each asset, in line with environmental, data protection and client standards.

Some devices are swapped or resold directly; others are refurbished with OEM-quality parts (as specified); others provide spare components for reuse. Even those beyond economic repair are dismantled responsibly, with parts recovered and materials processed through transparent recycling practices.

This multi-path solution for digital device asset management delivers multiple benefits to different stakeholders.

Partners are reassured by a process that is transparent, compliant and auditable – with the added benefit of faster value recovery to improve cashflow

Sustainable value recovery our Clients

Bamboo’s sustainable asset management model dispels the traditional idea of a trade-off between ‘economic value’ and ‘environmental responsibility’.

Devices routed through OptimaAI deliver measurable returns via resale, trade-in and parts harvesting, while also supporting ESG goals through reuse and refurbishment. More than 95% of devices we handle are reused or repurposed, generating tangible carbon and e-waste reductions compared to manufacturing new devices.

We were among the first to salvage devices from insurance claims. By identifying and reconditioning devices that would once have been written off as losses, we create additional value streams for clients while reducing landfill.

Trade-in programmes, buy-back schemes and beyond-economic-repair assessments are all managed transparently through OptimaAI. It’s the ideal approach to asset management because each pathway is designed to balance the cost and environmental impact of repair against the financial and customer benefits of reuse.

Data security for device returns

Consumers often hoard old devices out of fear their personal data will resurface. Insurers know the reputational nightmare that would follow if even a single handset slipped through with unerased data. Our approach to mobile phone asset management eliminates that risk.

We guarantee that 100% of devices are processed and wiped in the UK, using military-grade erasure methods. If data cannot be securely removed, the data-bearing component is destroyed before the device re-enters circulation. Every step is logged and verified, giving you complete confidence to demonstrate compliance with GDPR, FCA and upcoming DORA standards.

Circular asset management in action

Our whole process is designed to embed circular economy principles into every transaction, by extending device lifetimes, minimise e-waste and reduce unnecessary transport miles. For insurers and enterprises, that means faster value recovery, stronger ESG performance, and demonstrable sustainability in action.

By embedding circularity in asset management, Bamboo helps clients meet not only their own ESG goals but also industry-wide commitments, such as GSMA’s sustainability targets. And because our processes are fully transparent, our partners can readily evidence these achievements to regulators, auditors and investors.

More than 95% of devices we handle are reused or repurposed, generating tangible carbon and e-waste reductions